Return & Refund Policy
At Latorin, we strive to ensure that you are fully satisfied with your purchase. Please review our policy below for returns, exchanges, and refunds.
1. Returns & Exchanges
We accept returns or exchanges only under the following conditions:
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The item is defective or damaged
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You received the wrong item
To request a return or exchange, please contact us within 7 days of delivery and provide clear photos of the issue for verification.
2. Non-Returnable Items
We do not accept returns or exchanges for:
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Incorrect size selection
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Change of mind
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Incorrect or incomplete shipping address provided by the customer
Please double-check your order details and size chart before placing your order.
3. Refunds
If your request is approved:
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You may receive a replacement or a full refund, depending on the situation
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Refunds will be issued to your original payment method within 5–10 business days
4. Order Cancellation
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Orders can be canceled within 12 hours of purchase
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After this period, orders may already be in production and cannot be canceled
5. Late or Missing Refunds
If you have not received your refund:
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Please check your bank or payment account again
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Contact your payment provider, as processing times may vary
6. Contact Us
If you have any questions or issues with your order, please contact us:
? support@latorin.shop
? 2189 Harrison Ave, San Diego, CA 92113, USA
Thank you for shopping with Latorin!